We know the importance of your private details shared with us. GiftBasketsJapan.jp totally respects your privacy. We are very much concerned about the personal information you share with us and so we take all the necessary steps to protect it.

At the beginning when a Third Party Merchant Moneybookers, which is Verisign Secured, processes your Credit Card, no details regarding your Credit Card is received by us. After that when a order is placed by you, we only take your name, mailing address, e-mail address, Credit card number and its expiration date to process and complete your order These procedures basically helps us to serve you as you have ordered our products and the given details will not be passed on for commercial need at any cost. Only, as when we believe in good faith, the law requires it, and then only will your personally identifiable details be uncovered by us, but not for any other purpose, until we have your permission to do so.

Though, we keep an average of the total number of visitors to each of the sites, to improve our website, the personally traceable details are not acquired in this method. To make our visitor’s online experience better, we only use cookie technology (whereby our servers deposit special codes on a visitor's computer) to track non-personal details such as the type of browser, operating system, and domain names.

How is customer details kept secured by GiftBasketsJapan.jp?A safe server is there to place your order. All the information provided by you including your Credit Card number is encrypted by the Secure Server Software (SSL) before they are sent to us. It is not possible for us to read the information while it travels across the internet. Moreover unauthorized access to any of the customer data we acquire is hindered by our system.

Will GiftBasketsJapan.jp disclose the collected information to outside parties?While using our website, you comply with the gathering and use of your details by GiftBasketsJapan.jp. We don’t sell trade or rent your personal information. We will keep you updated if we make any changes in our privacy policy by posting it in our page so that you know what details we gather, how we use them, and under what circumstances we reveal them.

Canceling OrdersGiftBasketsJapan.jp totally refunds you the total amount in the following conditions:
If the Product runs out of stock
If the product is mishandled
If the product is damaged before getting delivered by our delivery staff
Once the order is confirmed and submitted by the customer, we do not cancel it.

Exchange and RebateProducts that have been damaged due to mishandling by our delivery staffs will only be replaced exchanged or refunded. The goods that are sold in healthy condition are non-replaceable, non-exchangeable or non-refundable.